Frequently Asked Questions
Everything you need to know about your new hair care routine.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are your products safe for color-treated hair?
Yes, all our formulas are sulfate-free and specifically designed to be gentle on color-treated and chemically processed hair to prevent fading.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund, minus shipping costs, within 30 days of receipt.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after placement where we can attempt to cancel or modify your order. Please contact support immediately.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments through Afterpay.